Large Scale Government Staff Deployment
Large Scale Staff Deployment in Government Centers across 90 Locations within 20 days
Company Info
- Client is a large scale Government Services Provider, providing citizens with all Government Services in a Single Location
- Services to be provided across state in 90 identified locations inclusive of over 70 rural locations
- Provide services to citizens across the state with least hassles
Problem Statement
- Staff across different skills and experience required across 90 locations within the state
- Strong Employee Compliance system to avoid any future Audit failure from Government
- Locations spread across state, consisting of remote locations
- Ensure Proper Staff Attendance and Productivity Monitoring as revenue sharing agreement with Govt was in place
- Sourcing and mobilization of right talent
Solution Provided
- Developed a Robust Salary Model linked with Productivity, thereby ensuring productivity was maintained across all levels in every center
- Daily Productivity measurement process to ensure issues cropping at later stage
- App Based Attendance tracking with location mapping, ensuring attendance was captured at ease
- Implemented Training Solutions for following staff deployed by us
- Security Guards
- Housekeeping Staff
- Computer Operators
- Comprehensive Sourcing and Onboarding strategy implemented, leading to quick hiring
- Robust Compliance System implemented to ensure no failure at any level
Outcome
- Deployment of over 500+ Staff across multiple locations within a 3 week period
- Attrition level was limited to 5% over a 6 months period post commencement of operations
- Limited Absenteeism observed
- Less than 100 Complaint were raised by citizens on absenteeism of staff at center in the initial year of operations
- High Citizen rating on cleanliness of Centers
- 100% compliance of all Associates across all locations
- Staff pay linked with productivity ensured that Client faced no challenges and costs were kept under control
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