One accountable operating partner for outsourced operations across your sites
One owner for security, facilities, staffing and payroll — with field supervision, compliance workflows and operating visibility, so your team manages exceptions instead of chasing vendors.
75+
Cities served
2500+
Workforce under management
10
PSARA-licensed states
95–98%
SLA achievement rate
Fewer moving parts for your team
The outcome of one accountable operating partner is that your team stops tracking vendors and starts managing exceptions.
One owner
A single commercial relationship and governance structure across every service and site — no more coordinating separate vendors.
Visible operations
Operating visibility into attendance, deployment, shortages and exceptions, instead of relying on sporadic status calls.
Controlled compliance
Structured compliance workflows with dated, sourced records, so the documents procurement needs are ready when asked.
O9X is the operating system we manage your operations on
Same guards, same sites — but every shift, every supervisor visit, and every rupee of wage is recorded, verified, and visible to you.
Explore the O9X portal →You only pay for people who actually showed up
Every associate marks attendance from the site, with GPS, and the record is signed off — verified today, digital-first and fully paperless when you want it. No paper muster, no back-dated registers, no head-count guesswork. Your monthly bill is built from verified attendance, and you can review any month on site without reaching for a physical file.
Why care: Ghost billing is the single biggest leak in outsourced manpower. Here it cannot happen quietly.
You can see your sites without asking anyone
A portal for your team: deployed associates, live attendance, unit-by-unit status. Corporate access for a full view, site-level access for a single location.
Why care: No waiting on an email or a WhatsApp photo of a register. You check it yourself, when you want.
Supervision is measured, not claimed
Day visits, night visits and training visits are logged per site with photos, personnel checked and a compliance checklist — and reported as counts you can audit. Monthly and quarterly security audits run to a fixed checklist by facility type, quarterly with dual sign-off.
Why care: "Our supervisor visits regularly" becomes a number you can hold us to.
Statutory risk stays off your books
As principal employer, you inherit our compliance failures. O9X enforces them at source: PSARA licence cover checked before deployment, wages paid on schedule with holds logged and auditable, statutory contributions and registers generated per scheme, overtime capped and approved.
Why care: Unpaid wages or a lapsed licence at your site becomes your notice, your penalty, your reputation. This is the layer that prevents it.
Replacements happen without a gap
Trained associates, tracked skills and certifications, a managed bench. Absence and exit are handled as workflows, not fire-drills.
Why care: An unmanned post at 2 a.m. is the risk you are actually buying protection against.
Most manpower vendors sell you people. We sell you people plus proof — verified attendance, measured supervision, and compliance you can inspect instead of trust.
Ask us for a live walkthrough of the portal on your own sites.
Built for multi-site operations
This model fits when the pain is coordination, not a single site.
You manage several vendors for security, facilities, staffing and payroll across multiple sites.
You are scaling a multi-site rollout and need one accountable owner.
Vendor transitions have stalled or mobilised poorly in the past.
You deal with recurring shortages and inconsistent reporting.
You spend time chasing compliance documents rather than receiving them.
Customers who run with us
A selection of the organisations we operate security, facility, staffing and payroll for. Logos are shown only where the customer has granted permission to be named.
Pilferage across retail outlets was reduced and security costs were reduced, with a single owner for all security and facility needs.
Read the case study
BLS International
BMW
Boysen
Cafe Coffee Day
Dhanuka
Dr Oetker
DTDC
Flipkart
Gati KWE
Hamdard
Holisol Logistics
Indus Towers
NWCC
Pro Connect
Red Tape
Select Cars
Spice Jet
Terra Cis
TVS Logistics
A structured operating model
Every transition follows the same sequence, so you know what happens next and what you get at each step.
Assess
We map the current state across your sites — vendors, workforce, contracts, compliance posture, incident and shortage history — so the scope and baseline are agreed before anything changes.
- Site and vendor inventory across each location
- Baseline of current workforce, compliance and reporting gaps
- Agreed operating scope and success measures
- Mobilisation plan and timeline
Design
We translate the assessed baseline into a target operating model — staffing structure, supervisory layers, reporting cadence and compliance workflows — tailored to each site rather than a generic template.
- Target operating model per site
- Service-level agreements and reporting cadence
- Compliance and escalation matrix
- Transition and governance plan
Mobilise
We stand up the operation without interrupting your sites — onboarding teams, deploying field supervision, loading compliance documents and switching reporting to a single operating partner.
- Site-by-site go-live sequence
- Workforce onboarding and vetting
- Field supervision deployed
- Compliance documents and access loaded
Stabilise
In the first operating cycles we close shortages, settle exception handling and tune the service to the agreed SLAs, so the operation runs predictably before we scale it across further sites.
- Shortage and exception closure
- First SLA and MIS reporting cycles
- Escalation path working
- Baseline confirmed against plan
Review
We run a structured review cadence against agreed measures, refresh the compliance and licence position, and agree what to improve next — so the operation keeps moving forward rather than standing still.
- Periodic performance review against SLAs
- Compliance and licence refresh
- Cost and scope review
- Improvement plan for the next cycle
Operating visibility, not another report
O9X is the operational infrastructure that gives your team a single view across sites.
Attendance
Who is on shift and who is not, site by site.
Shortages
Deployment gaps flagged before they become service failures.
Exceptions
What needs a human decision and who escalates it.
Compliance / MIS
Reports procurement can rely on, without chasing.
Four services, one owner
Each service is available individually or integrated under a single accountable operating partner.
Facility management
Integrated site services — housekeeping, upkeep and coordination — managed to a defined scope and a reporting cadence, with one owner across sites.
Payroll
Statutory payroll processing — computation, disbursement and statutory filing — that keeps up with what varies by state and role.
Security
Guarding, access control and field supervision under a PSARA-aware operating model, with attendance, incident and compliance reporting across your sites.
Staffing
Workforce provisioning and management — vetting, deployment and statutory handling — with attendance and deployment visibility across your sites.
Experience you can explore
Industry pages describe the operating problems we solve and the evidence we can show — not generic descriptions.
Explore industriesAuthority and presence, kept separate
A PSARA licence in one state does not mean operating presence there. The locations hub makes that distinction explicit.
Licence matrix by jurisdiction
Delhi · PSARA licensed
Gujarat · PSARA licensed
Haryana · PSARA licensed
Karnataka · PSARA licensed
Kerala · PSARA licensed
Maharashtra · PSARA licensed
Punjab · PSARA licensed
Rajasthan · PSARA licensed
Telangana · PSARA licensed
Uttar Pradesh · PSARA licensed
Inspect trust, don't take our word
The evidence procurement needs is published, dated and sourced — not promised in prose.
Understand the cost build-up
See what you are paying for and what changes it — before you commit.
How pricing works
The cost build-up: wages, statutory charges and service charge — and how changes flow to billing.
Cost calculator
Enter basic wages to see the statutory breakdown. Not a live quote, but a way to model your budget.
Tell us what you need to run
Share your service requirement, locations and scope. We respond with how we would operate it.
Send us your requirement and we will come back with the operating model that fits your sites.
Discuss your requirement